Legal Information

Thank you for visiting our website www.eurobase.lu and for your interest in our company. The protection of your personal data is an important concern for us. Personal data are information about the personal or material circumstances of an identified or identifiable natural person. These include, for instance, real name, address, telephone number and date of birth, but also all other data that can be related to an identifiable person.

Since personal data enjoy specific legal protection, they shall only be collected by us to the extent that these are required for the delivery of our website and the provision of our service. Below we state which personal data we capture during your visit to our website and how we use them.

Our privacy policy is in compliance with statutory regulations, in particular those of the German Federal Data Protection Act (BDSG) the German Telemedia Act (TMG) and the General Data Protection Regulation (GDPR) of the European Union. We shall only collect, process and save your personal data to the extent they are required for the functional delivery of this website and our content and services, as well as for the processing of enquiries and potentially of orders / contracts, this however only to the extent that there exists a legitimate interest for this within the meaning of GDPR Art. 6 (1) sentence 1 (f) or another permission for use. Only when you have given your consent separately will your data also be used for further purposes as specified exactly in the consent, e.g. for sending you advertising information in newsletters.

1. Controller pursuant to GDPR Art. 4 (7)
The controller within the meaning of the GDPR and other applicable data protection laws in the Member-States of the European Union and other provisions relating to data protection is:

Eurobase GmbH
17, Fausermillen
6689 Mertert
Luxembourg

Email: contact@eurobase.lu
Tel.: +352 749292-1
Fax: +352 740044

2. Name and address of the data protection officer

DURY Compliance & Consulting GmbH
Obertorstraße 1
66111 Saarbrücken
Deutschland

Email: dsb@datenschutz-compliance.de

3. Provision of the website and creation of log files
With every access to our website our system automatically collects data and information regarding the computer system of the accessing computer. The following data are collected here:

Scope of the data processing
(1) Information on the browser type and the version used
(2) The operating system of the retrieval device
(3) The IP address of the retrieval device
(4) Date and time of the access
(5) Websites and resources (images, files, other page content) which are retrieved from our website.
(6) The websites from which the user’s system accessed our website (referrer tracking)

These data are saved in the log files of our system. These data are not saved together with the personal data of a specific user which means that individual page visitors cannot be identified.

Legal basis relating to the processing of personal data
GDPR Art. 6 (1)(f) (legitimate interest). Our legitimate interest is to ensure the following outlined purpose is achieved.

Purpose of the data processing
Files are logged to maintain the compatibility of our website for as many of our visitors as possible and to combat misuse and remove faults. To do this it is necessary to log the technical data of the accessing computer in order to be able to respond as early as possible to display errors, attacks on our IT systems and/or faults in the functionality of our website. We also use the data to optimise the website and for the general safeguarding of the security of our information technology systems.

Storage period
The aforementioned technical data are deleted as soon as they are no longer required to guarantee the compatibility of the website for all visitors, however 3 months at the latest after the access to our website.

Objection and erasure option
The objection and erasure options are aligned according to the general regulations on the right to object and for erasure outlined below in this privacy policy.

4. Specific functions of our website

Our website provides you with different functions which when used your personal data are collected, processed and saved by us. Below we explain what happens with your data:

Login Area:

Scope of the processing of personal data
The registration and login data input with us.
Legal basis relating to the processing of personal data
GDPR Art. 6 (1)(a) (implicit consent)
Purpose of the data processing
You have the option on our website of using a separate login area. If you should have forgotten your password or your user name for this area, it is possible to have this data sent to you again after the prior input of your contact data (email address). The usage data arising as part of the use of the login area are only collected, saved and processed by us to combat misuse, remove faults and to maintain functional operability. The data are not used for other purposes or forwarded to third parties.
Storage period
Data which are collected within the remit of the function “Forgotten user name and/or password” are only used for resending the access data that has been forgotten.
Objection and erasure option
The objection and erasure options are aligned according to the general regulations on the right to object and for erasure outlined below in this privacy policy.

Contact form(s):

Scope of the processing of personal data
The data input by you into our contact forms.
Legal basis relating to the processing of personal data
GDPR Art. 6 (1)(a) (implicit consent)
Purpose of the data processing
We only use the data acquired via our contact form(s) for the processing of the specific contact enquiry submitted through the contact form.
Storage period
After processing your request the data collected are immediately deleted provided that there are no legal retention obligations.
Objection and erasure option
The objection and erasure options are aligned according to the general regulations on the right to object and for erasure outlined below in this privacy policy.

Live Chat function:

Scope of the processing of personal data
The data input by you into our Live Chat.
Legal basis relating to the processing of personal data
GDPR Art. 6 (1)(a) (implicit consent)
Purpose of the data processing
We only use the data acquired via our Live Chat for the processing of enquiries which we receive through Live Chat.
Storage period
After processing your request that we received through our Live Chat, the data collected are immediately deleted provided that there are no legal retention obligations.
Objection and erasure option
The objection and erasure options are aligned according to the general regulations on the right to object and for erasure outlined below in this privacy policy.

5. Integration of external web services and the processing of data outside of the EU
On our website we use active Java script content from external suppliers, known as web services. By accessing our websites these external providers potentially receive personal information about your visit to our website. In these cases data may be processed outside of the EU. You can prevent this by installing a Java script blocker such as the ‘NoScript’ browser plug-in (www.noscript.net) or by disabling Java script in your browser. However, this may lead to limitations in the functionality of the websites that you visit.
We use the following external web services:

Google
A web service of the company Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Irland (hereafter Google) is downloaded to our website. We use these data to guarantee the full functionality of our website. In this context your browser will potentially transmit personal data to Google. The legal basis relating to the data processing is GDPR Art. 6 (1)(f). The legitimate interest is the faultless functionality of the website. Google has self-certified itself within the framework of the EU-US Privacy Shield Agreement (cf. https://www.privacyshield.gov/list). The data are deleted as soon as the purpose of their collection has been fulfilled. You can read more information about the handling of the transferred data in the privacy policy of Google: https://policies.google.com/privacy. You can prevent the collection and processing of your data by Google by disabling the execution of script code in your browser or installing a script blocker in your browser (you can find these for example at www.noscript.net or www.ghostery.com ).

Google APIs
A web service of the companyGoogle Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Irland (hereafter Google APIs) is downloaded to our website. We use these data to guarantee the full functionality of our website. In this context your browser will potentially transmit personal data to Google APIs. The legal basis relating to the data processing is GDPR Art. 6 (1)(f). The legitimate interest is the faultless functionality of the website. Google APIs has self-certified itself within the framework of the EU-US Privacy Shield Agreement (cf. https://www.privacyshield.gov/list). The data are deleted as soon as the purpose of their collection has been fulfilled. You can read more information about the handling of the transferred data in the privacy policy of Google APIs: https://policies.google.com/privacy. You can prevent the collection and processing of your data by Google APIs by disabling the execution of script code in your browser or installing a script blocker in your browser (you can find these for example at www.noscript.net or www.ghostery.com).

website-check.de
A web service of the company Website-Check GmbH, Beethovenstraße 24 in 66111 Saarbrücken, DE (hereafter website-check.de) is downloaded to our website. We use these data to guarantee the full functionality of our website. In this context your browser will potentially transmit personal data to website-check.de. The legal basis relating to the processing is GDPR Art. 6 (1)(f) (legitimate interest). The legitimate interest is the faultless functionality of the website. The data are deleted as soon as the purpose of their collection has been fulfilled. You can read more information about the handling of the transferred data in the privacy policy of website-check.de: https://www.website-check.de/datenschutzerklaerung/. You can prevent the collection and processing of your data by website-check.de by disabling the execution of script code in your browser or installing a script blocker in your browser (you can find these for example at www.noscript.net or www.ghostery.com).

6. Data security and data protection, communication via email
Your personal data are protected through technical and organisational measures in such a way during their collection, storage and processing that they are not accessible to third parties. In an unencrypted communication via email the full and complete data security on the transfer route to our IT systems cannot be guaranteed by us, which is why we recommend encrypted communications or postal mail for information requiring a high degree of confidentiality.

7. Withdrawal of consents – data accesses and change requests – erasure and blocking of data
You have the right to the free-of-charge access to your stored data and if it is possibility a right to rectify, block or erase your data. Your data shall be erased by us on your first request, provisions of applicable law notwithstanding. You may therefore at any time withdraw your previously granted permission to us to use your data. You may send access, erasure and rectification requests regarding your data, as well as suggestions, to the following address at any time:

Eurobase GmbH
17, Fausermillen
6689 Mertert
Luxembourg

Email: contact@eurobase.lu
Tel.: +352 749292-1
Fax: +352 740044

9. Right to lodge a complaint with a supervisory authority pursuant to GDPR Art. 77 I
If you have a suspicion that your data has been handled unlawfully on our website you can of course instigate a judicial clarification of the problem. Irrespective of this, the opportunity of contacting a supervisory authority is available to you. You have the right to lodge a complaint in the EU Member-State of your place of residence, your place of work and/or the place of the alleged infringement, in other words, you can select the supervisory authority whom you contact at the above stated locations. The supervisory authority with whom the complaint has been lodged shall then inform you of the progress and the outcome of your submission including the possibility of a judicial remedy pursuant to GDPR Article 78.